August 6, 2025 | TripBuilder Release Notes v353

We are happy to announce our latest TripBuilder release. Please see these release notes for the most significant changes. Let us know if you have any questions, feedback, or ideas for features or improvements!

Templates will now load much faster when having a default accommodation already configured, providing a smoother and more responsive experience when creating new itineraries.

Enhanced Hotel Recommendations in Search Results

We've improved how recommended hotels appear in your search results. Previously, the amount of recommended hotels displayed in Planner (tiles & drawer) was not ideal. Now these key properties are always included in your search results, ensuring you never miss the hotels that matter most to your customers.

What's improved: Hotel recommendation logic has been adjusted to ensure more properties flagged as recommended are displayed in Planner.

Improved Price Display

We've enhanced how hotel prices are displayed throughout the search experience to make them clearer and more consistent.

What's New:

Hotel prices for the new Hotel Search experience are now responsive to the existing pricing settings, which means that tiles, drawer and full search should show now consistent price labelling (absolute or relative prices per stay or per Pax)

Cleaner Price Format

Hotel price tags now display cleaner, whole numbers without unnecessary decimal places.

What's Improved:

Fixed Multi-Room Hotel Selection

Resolved an issue that prevented customers from selecting hotel offers when booking multiple rooms.

Better Error Handling for Hotel File Uploads

When uploading CSV files with hotel information, the system now provides clear warnings if some hotel IDs can't be found. Instead of silently skipping invalid entries, you'll see a helpful message listing which hotel IDs couldn't be processed, making it easier to review and fix your files.

What's new: Clear warning messages when invalid hotel IDs are detected during file upload.

Improved Hotel Table Organization

You can now sort your recommended hotels table by location fields like Area and Country, just like other hotel tables in the system. This makes it much easier to organize and find specific hotels when managing large lists.

What's improved: Added sorting functionality for Area and Country columns in the recommended hotels table.

Simplified Hotel File Upload Process

We've made uploading hotel files more user-friendly by accepting different formats for column headers (like "id", "ID", or "Id") and providing clearer error messages when something goes wrong. The system now gives you specific guidance when files are empty or in the wrong format.

What's improved: More flexible file format requirements and clearer error messages to help you fix upload issues quickly.

We've added feature flag control for the "Commission Details" link in the TA-Tools menu on Planner to provide administrators with better control over what tools are available to travel agents. Previously, the Commission Details link was always visible to all users, regardless of whether the feature was needed or appropriate for specific distribution channels.

Administrators can now control the visibility of the Commission Details link through a new "commissionDetails" setting in the "Expert Tools (TA/TO Tools)" section of Distribution Channel settings under Planner configuration. The setting defaults to true (enabled) to maintain existing functionality, but can be disabled when commission details access isn't required for specific travel agent workflows.

This enhancement gives administrators granular control over TA tool visibility, allowing them to customize the planner interface based on their specific business requirements and streamline the user experience by hiding unnecessary features when appropriate.

We've fixed a missing status column issue for insurance components in Customer Care that was preventing users from seeing the booking status of insurances added through the checkout API or Allianz integrations. Previously, while other product types like transfers, hotels, and flights displayed their status columns correctly, insurance components were missing this important information in the Customer Care interface.

The insurance components template in Customer Care now displays the status column consistently with other component types, showing the current booking status (Open, Confirmed, Cancelled, etc.) for all insurance products. This applies to both insurances added via the checkout API and Allianz insurance integrations, ensuring complete visibility into the booking status of all itinerary components.

This fix provides Customer Care users with complete status visibility across all product types, enabling better tracking and management of insurance bookings alongside other travel components in the itinerary overview.

The Checkout API now includes two additional fields in the /upsell-items/offers response: ‘optOutPossible’ and ‘defaultSelection’. These fields indicate whether a user can opt out of an upsell item and what the default selection state is, aligning the API output with the product configuration. This enhancement ensures that we can accurately reflect and respect upsell rules, eliminating the need for manual communication and improving transparency for end users.