Overview
Activities can be a fixed or exchangeable component of a tour. Each activity is loaded as a single product and has a specific pricing per season and location. In order to add inventory activities to modules or templates, they have to be created previously in the inventory.
Within the inventory, we differentiate between two types of activities: Stop and Transit activities. Stop and Transit Activities are built up the same way, the only differences are the following:
Stop Activities | Transit Activities |
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Article Available in Video
The information in this article is available in a set of 2 videos: Understanding the differences between Stop and Transit Activities, and Creating an Occupancy based Transit/Stop Activity. You will find additional details below the videos.
Understanding the differences between Stop and Transit Activities
Creating an Occupancy based Transit/Stop Activity
Note: The example in the article is based on the creation of a Transit activity. However, as mentioned above, the Stop activities are built in a similar way.
How to create inventory transit activities?
In order to load activities, please make sure you have the following information available:
A comprehensive description
A few representative high-quality pictures
The net-sales prices
Duration, start and end times
Steps to create activities
Go to Cockpit
Click on Inventory
Click on Products
Click on Stop or Transit Activity depending on which kind of activity you want to create
Click on the Create Activity button to open the following screen and enter the required information.
Note: All required fields are marked with a *.
Choose an Activity Type
βStandard Activity or
Occupancy-Based Activity
Note: This is only possible while creating the activity. Once you click Save, the activity type can not be changed for this activity anymore.
Add the Title of the Activity
Choose the contracted Currency
Note: This is only possible while creating the accommodation. Once you click Save, the currency cannot be changed for this accommodation note:
All required fields are marked with a *.anymore.
Add the Start and End Location
The start and end locations have to be chosen from the drop-down menu in order to be added properly. The search is pulled via Google.
The pre-requisite is that the start and end location of a transfer should match the start and end location of the subsequent module and vice versa.
Add Start Times for the activity
The start time is required to correctly match all the components included before and after the activity. If the set start times should not be displayed to the user in Planner, tick the box Hide Times for Travelers
Please also consider the Buffer Times.
Add the Scheduling & Duration of the activity
βDuration/day is calculated in 24 hours. (Activities starting at 8 am and ending at 10 am of the following day have to be added as 1 Day / 1 Overnight / 2 hrs.)
Decide if this should be a multi-day tour with own rental car or not
Tick the box: Requires Rental Car in the planner if the rental car should be calculated for the whole trip including the multi-day activity.
Click Save
After clicking Save, the draft of the activity will be created and you will be redirected to a new page.
Note: The activity will not be created and the information won't be stored unless you click on Save. Only after clicking Save the draft of the activity will be created.
Important:
The currency cannot be changed after the activity is created. While the rest of the fields are open to being modified (in the draft and in future versions), the currency is considered as integral data of the activity.
Description Tab
After the activity has been created you will be directed to the description tab. The basic information that you have added previously is now displayed here. The following additional settings can be applied:
Start Flexibility
Activities have a starting time and a duration that can be adjusted according to the flight information of the end customer.
However, certain days do not offer as many flights as others therefore the "Start Flexibility" will allow the system to find more flights whilst adding a certain amount of hours before and after the default time.
E.g. your Activity starts and ends at 11am
Adding 4 hrs to the "Start Flexibility" will allow the system to search for additionally fitting flights between 7am and 3pm
Adding 2 hrs to the "Start Flexibility" will allow the system to search for additionally fitting flights between 9am and 1pm
Not adding any hours to the "Start Flexibility" will only search for flights fitting to 11am
Adding additional areas
If there are further areas of the activity which are relevant to be displayed they can be added on the "Description" tab.
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Display Settings
The "Show in Overview" option defines how your activity will be displayed. However, this option will be offered a 2nd time on the Module-Level.
In order to offer various possibilities on different Modules, the option chosen on the Module will overwrite the default on the product.
Add Segments
The description of the activity is added on the Segments tab. An activity can consist of one or various segments, depending on how detailed the tour should be displayed on the map.
Click on Add Segment to add and edit a segment and enter the required information
Be aware that depending on the selected segment type the information to be entered may differ from transfer, activities and overnight (accommodation).
If you add an overnight segment the accommodation information can be added and made visual for the user in the Planner.
Each segment can have its individual locations and transfer types selected.
The activity type defines the type of pin that will be displayed (e.g. transfer, activity, overnight).
Segments can have individual pictures assigned which will be displayed in the Planner
Pictures have to be added to the Picture Library beforehand.
The info sections allow you to add important and/or additional information to your tour and can either be displayed before or after the segments on Discovery.
Display in Cockpit
Display in Planner
Info Section
Find more details about Info Sections in the following article.
Create Service or Room Categories
Different pricing rules apply for either group tours or standard activities. Details can be found here:
Adding Amenities
Know more: Check out the How to add amenities article to know the creation process of single amenities and amenity groups.
Adding Pictures
Move to the Pictures tab to be able to add pictures to your activity. The tab is directly linked with the picture library.
Please Note
Pictures need to be uploaded to the Picture Library before they can be assigned to an accommodation.
Click on the Picture Tab
Click on the + to access the Picture Library
Select the pictures that you want to add to the accommodation and click on assign.
Click Save
Note: We recommend uploading and adding at least 3-6 pictures to your accommodation.
Additional Tabs
Learn more about the use of the additional tabs in the following overview.
Topic | Description |
Cancellation Policies | Cancellation Policies can be created within the Settings and will appear in the drop-down menu. See here Or a custom cancellation policy can be defined and set directly on the product via the Add Custom Policy button. |
Tags | Tags can be used to distinguish products on the platform from one another. As well as to pull the information from the activity via our APIs. |
Translate | If the content is offered in various languages, this tab can be used to add the translation from your created content of the activity. Language options displayed here are based on the setup of your application. |
Miscellaneous | This tab is for internal use only. Here you are able to:
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Integration | The integration is used to add the external ID and the system information. |
Publishing Activities
Before an activity can be used in the Planner and added to a Module or Template, it must be published. The status of the activity is always displayed next to the defined activity name.
Next to the SAVE button, on the top right, you will see an action button with three dots.
Click on the Button
Click on Express Publish to publish the activity
The status of the activity will be set from draft mode to publish.
