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How to create a Transit Activity for Multi-Day Tours?

Product Management avatar
Written by Product Management
Updated this week

Overview

Activities can be a fixed or exchangeable component of a tour. Each activity is loaded as a single product and has a specific pricing per season and location. In order to add inventory activities to modules or templates, they have to be created previously in the inventory.

Within the inventory, we differentiate between two types of activities: Stop and Transit activities. Stop and Transit Activities are built up the same way, the only differences are the following:

Stop Activities

Transit Activities

  • Stop Activities have the same start and end location.

  • Stop Activities are exchangeable components within a stop.

  • e.g. City Exploration, Day Lake Cruise, Walking Tour...

  • Transit activities usually are used for Group-Tours, Cruises, and Fixed Multi-Day Tours and bring the customer from the start location to the end location.

  • Transit Activities are connections between two stops and are not exchangeable components within a stop.

  • However, for transit activities, the start and end locations can differ or be the same.

Article Available in Video

The information in this article is available in a set of 2 videos: Understanding the differences between Stop and Transit Activities, and Creating an Occupancy based Transit/Stop Activity. You will find additional details below the videos.

Understanding the differences between Stop and Transit Activities

Creating an Occupancy based Transit/Stop Activity

Note: The example in the article is based on the creation of a Transit activity. However, as mentioned above, the Stop activities are built in a similar way.

How to create inventory transit activities?

In order to load activities, please make sure you have the following information available:

  • A comprehensive description

  • A few representative high-quality pictures

  • The net-sales prices

  • Duration, start and end times

Steps to create activities

  • Go to Cockpit

  • Click on Inventory

  • Click on Products

  • Click on Stop or Transit Activity depending on which kind of activity you want to create

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  • Click on the Create Activity button to open the following screen and enter the required information.

Note: All required fields are marked with a *.

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  • Choose an Activity Type
    ​

    • Standard Activity or

    • Occupancy-Based Activity

Note: This is only possible while creating the activity. Once you click Save, the activity type can not be changed for this activity anymore.

  • Add the Title of the Activity

  • Choose the contracted Currency

    • Note: This is only possible while creating the accommodation. Once you click Save, the currency cannot be changed for this accommodation note:

      All required fields are marked with a *.anymore.

  • Add the Start and End Location

    • The start and end locations have to be chosen from the drop-down menu in order to be added properly. The search is pulled via Google.

    • The pre-requisite is that the start and end location of a transfer should match the start and end location of the subsequent module and vice versa.

  • Add Start Times for the activity

    • The start time is required to correctly match all the components included before and after the activity. If the set start times should not be displayed to the user in Planner, tick the box Hide Times for Travelers

    • Please also consider the Buffer Times.

  • Add the Scheduling & Duration of the activity
    ​

    • Duration/day is calculated in 24 hours. (Activities starting at 8 am and ending at 10 am of the following day have to be added as 1 Day / 1 Overnight / 2 hrs.)

  • Decide if this should be a multi-day tour with own rental car or not

    • Tick the box: Requires Rental Car in the planner if the rental car should be calculated for the whole trip including the multi-day activity.

  • Click Save

    • After clicking Save, the draft of the activity will be created and you will be redirected to a new page.

Note: The activity will not be created and the information won't be stored unless you click on Save. Only after clicking Save the draft of the activity will be created.

Important:

The currency cannot be changed after the activity is created. While the rest of the fields are open to being modified (in the draft and in future versions), the currency is considered as integral data of the activity.

Description Tab

After the activity has been created you will be directed to the description tab. The basic information that you have added previously is now displayed here. The following additional settings can be applied:

  • Start Flexibility

    • Activities have a starting time and a duration that can be adjusted according to the flight information of the end customer.

    • However, certain days do not offer as many flights as others therefore the "Start Flexibility" will allow the system to find more flights whilst adding a certain amount of hours before and after the default time.

    • E.g. your Activity starts and ends at 11am

      • Adding 4 hrs to the "Start Flexibility" will allow the system to search for additionally fitting flights between 7am and 3pm

      • Adding 2 hrs to the "Start Flexibility" will allow the system to search for additionally fitting flights between 9am and 1pm

      • Not adding any hours to the "Start Flexibility" will only search for flights fitting to 11am

  • Adding additional areas

    • If there are further areas of the activity which are relevant to be displayed they can be added on the "Description" tab.
      ​
      ​

  • Display Settings

    • The "Show in Overview" option defines how your activity will be displayed. However, this option will be offered a 2nd time on the Module-Level.

    • In order to offer various possibilities on different Modules, the option chosen on the Module will overwrite the default on the product.

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Add Segments

The description of the activity is added on the Segments tab. An activity can consist of one or various segments, depending on how detailed the tour should be displayed on the map.

  • Click on Add Segment to add and edit a segment and enter the required information

    • Be aware that depending on the selected segment type the information to be entered may differ from transfer, activities and overnight (accommodation).

    • If you add an overnight segment the accommodation information can be added and made visual for the user in the Planner.

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  • Each segment can have its individual locations and transfer types selected.

    • The activity type defines the type of pin that will be displayed (e.g. transfer, activity, overnight).

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  • Segments can have individual pictures assigned which will be displayed in the Planner

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  • The info sections allow you to add important and/or additional information to your tour and can either be displayed before or after the segments on Discovery.

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Display in Cockpit

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Display in Planner

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Info Section

Find more details about Info Sections in the following article.

Create Service or Room Categories

Different pricing rules apply for either group tours or standard activities. Details can be found here:

Adding Amenities

Know more: Check out the How to add amenities article to know the creation process of single amenities and amenity groups.

Adding Pictures

Move to the Pictures tab to be able to add pictures to your activity. The tab is directly linked with the picture library.

Please Note

Pictures need to be uploaded to the Picture Library before they can be assigned to an accommodation.

  • Click on the Picture Tab

  • Click on the + to access the Picture Library

  • Select the pictures that you want to add to the accommodation and click on assign.

  • Click Save

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Note: We recommend uploading and adding at least 3-6 pictures to your accommodation.

Additional Tabs

Learn more about the use of the additional tabs in the following overview.

Topic

Description

Cancellation Policies

Cancellation Policies can be created within the Settings and will appear in the drop-down menu. See here

Or a custom cancellation policy can be defined and set directly on the product via the Add Custom Policy button.

Tags

Tags can be used to distinguish products on the platform from one another. As well as to pull the information from the activity via our APIs.

Translate

If the content is offered in various languages, this tab can be used to add the translation from your created content of the activity. Language options displayed here are based on the setup of your application.

Miscellaneous

This tab is for internal use only. Here you are able to:

Integration

The integration is used to add the external ID and the system information.

Publishing Activities

Before an activity can be used in the Planner and added to a Module or Template, it must be published. The status of the activity is always displayed next to the defined activity name.

Next to the SAVE button, on the top right, you will see an action button with three dots.

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  • Click on the Button

  • Click on Express Publish to publish the activity

    • The status of the activity will be set from draft mode to publish.

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