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Day-by-day trip descriptions in Smart Planner

Written by Product Management

What it is

Smart Planner can show travelers a day-by-day story of their trip, right alongside the itinerary. Instead of just seeing hotel and activity bookings, travelers can read a short narrative for each day — what they'll see, do, or experience — with a photo, in their own language.

This view only appears on trips that actually have day-by-day content written for them. Trips without it look exactly as before — nothing changes for them.

What travelers see

  • Each day of the stay appears as its own card, labeled with the day number and date — for example, "Day 1 · Fri, Oct 16, 2026".

  • Each card can show a short text and a photo for that day.

  • Days with no story of their own still show their date and location, so there are no gaps — but no filler or repeated text is added.

  • If a trip has several stops, each stop's first and last day naturally covers arrival and departure, since that's usually where that information is written.

  • Everything displays in the traveler's selected language, as long as a translation was written for it.

How to add it to your trips

This is set up per stop, in Cockpit, when editing a template:

  1. Open your template in Cockpit.

  2. At the stop you want to add a story to, click the edit (pencil) icon.

  3. Go to the Stories tab (next to Accommodations and Activities).

  4. Add a new story — give it a title, write the text, and attach a photo if you have one.

  5. To pin a story to a specific day of that stop, start the text with a day tag: [day:1], [day:2], and so on — day 1 is the arrival day at that stop, day 2 the next day, etc. Put the tag right at the very start of the text, nothing before it.

  6. A story without a day tag still shows up, just as a general description of the stop rather than one specific day.

  7. You can translate each story — write a version in each language your travelers might select; if a language is missing, Smart Planner falls back to the text you did provide.

Example

Say a template has a 2-night stop in Lucerne. In the stop's Stories tab, you add two stories:

  • Title: Lucerne's Old Town — Text: [day:1] Start your stay with a stroll through Lucerne's medieval Old Town, past the Chapel Bridge and the Lion Monument.

  • Title: Lake Lucerne cruise — Text: [day:2] Spend your second day on a scenic boat cruise across Lake Lucerne, with views of Mount Pilatus and Mount Rigi.

In Smart Planner, travelers then see two cards for that stop: "Day 1 · [arrival date]" with the Old Town story and photo, and "Day 2 · [next date]" with the lake cruise story and photo — each dated to the traveler's actual trip.

Good to know

  • If you later shorten a stop's stay, a day-tagged story that no longer matches a real day of that stay will still show — it just displays as a general stop description instead of being tied to a specific day.

  • You can add more than one tagged story for the same day — they'll all show, in the order you added them.

  • Descriptions for the travel between stops (e.g. the transfer day itself) aren't supported as their own day-by-day entry yet — for now, put that information in the first story of the stop you're arriving at, or the last story of the stop you're leaving.

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