Core experience
Feature | Smart Planner | Legacy Planner |
Single-screen itinerary view | ✅ | ❌ (multi-page) |
Recommendation tiles | ✅ | 🟠 (Hotels only) |
Side-panel drawers for browsing various products | ✅ | 🟠 (Hotels only) |
Full route builder / step-by-step editor | ❌ | ✅ |
Ad-hoc component management | ❌ | ✅ |
Manual pricing overrides | ❌ | ✅ |
Supplier-specific tools | ❌ | ✅ |
Hotels
Feature | Smart Planner | Legacy Planner |
View selected hotel | ✅ | ✅ |
Hotel recommendation tiles | ✅ | ✅ |
Browse hotels via drawer | ✅ | ✅ |
Room category upgrades via drawer | ✅ | ❌ |
Change hotel via drawer | ✅ | ❌ |
Cancellation policy visibility | ✅ | ❌ |
Advanced hotel filters | ❌ (coming soon) | ✅ |
Flights
Feature | Smart Planner | Legacy Planner |
View selected flights | ✅ | ✅ |
Search and change flights via drawer | ✅ | ❌ |
"Start with Flights" entry point | ✅ | ✅ |
Multiple PNRs | ✅ | 🟠 (Very complex) |
Remove single flight from multi-city | ✅ | ❌ |
Change single flight from multi-city | ✅ | ❌ |
Import PNR | ❌ | ✅ |
Activities
Feature | Smart Planner | Legacy Planner |
View activities | ✅ | ✅ |
Activity recommendation tiles | ✅ | ❌ |
Browse activities via drawer | ✅ | ❌ (uses search page) |
Activity upgrades via drawer | ✅ | ❌ |
Transit activities | ✅ | ✅ |
Ground transport + Rental Cars
Feature | Smart Planner | Legacy Planner |
View transfers | ✅ | ✅ |
Ground Transport Drawer | ✅ | ✅ |
Shuttle / private transfer selection | ✅ | ✅ |
Rental Cars Drawer | ✅ | ❌ |
Itinerary editing
Feature | Smart Planner | Legacy Planner |
Add stops | ✅ | ✅ |
Remove stops | ✅ | ✅ |
Reorder stops | ❌ | ✅ |
Change number of nights | ✅ | ✅ |
Pre-programs and extensions | ❌ (Coming soon) | ✅ |
Change start date | ✅ | ✅ |
Route builder | ❌ | ✅ |
Adjust itinerary title | ❌ | ✅ |
Template support
Template type | Smart Planner | Legacy Planner |
Multi-stop | ✅ | ✅ |
Template with fixed elements | ✅ | ✅ |
Transit Activity Based Templates | ✅ | ✅ |
Group tours | ❌ | ✅ |
Templates with multiple modules | ✅ | ✅ |
Pre and Post porgrams | ❌ | ✅ |
Entry points
Entry point | Smart Planner | Legacy Planner |
Templates (from Discovery) | ✅ | ✅ |
Design your Route | ✅ | ✅ |
Start with Flights | ✅ | ✅ |
AI Copilot | 🟠 (Coming soon) | ✅ |
Dynamic Packaging redirect | ✅ | ❌ |
Mindtrip | 🟠 (Coming soon) | ✅ |
Multi-centre | ✅ | ❌ |
Configuration & administration
Feature | Smart Planner | Legacy Planner |
DC-level feature flag | ✅ | Always available |
Template-level override | ✅ | Always available |
Custom theme / branding | ✅ | Limited |
Expert Mode toggle (B2B) | ✅ (to Legacy) | N/A |
URL parameter API | Partial | Full |
When to use which
Use Smart Planner when:
You want a modern, streamlined booking experience for end consumers.
Your templates are multi-stop or flex with standard hotel/flight/activity components.
You want recommendation-driven browsing with drawers.
You're launching a new B2C channel and want the fastest path to booking.
Use Legacy Planner when:
You need access to advanced features like ad-hoc components, manual pricing, or PNR import.
Your templates include multi-centre itineraries.
Travel agents require full control over every aspect of the itinerary.
You have specialized supplier tools or workflows that depend on the legacy interface.
Use both (with Expert Mode) when:
B2B agents benefit from the Smart Planner overview but occasionally need Legacy Planner for advanced operations.
You're in a transition phase and want to let agents choose their preferred experience.
Feature maturity levels
Smart Planner features follow a maturity scale from Level 1 (basic display) to Level 7 (smart algorithmic recommendations):
Level 1: Component displayed, but selection requires Legacy Planner.
Level 2: Can select recommended items directly in Smart Planner.
Level 3: Can browse more recommendations via drawers.
Level 4: Can upgrade items within Smart Planner.
Level 5: Can change items entirely within Smart Planner.
Level 6: Built-in filters for search.
Level 7: Smart algorithmic recommendations.
Hotels are currently the most mature (Level 6), with transfers, activities, and rental cars progressing through these levels in upcoming releases., but at least at level 5.