Overview
A special offer represents a commercial rule (usually related to quantity or time of purchase) that, once met, a product can be sold for less than its usual price. The bonification that impacts the regular price is usually free usage for a limited period or a discount.
TripBuilder supports special offers in the Inventory Product definition. While the most common use cases for Special Offers are applied to Accommodations, the feature is also available (with restrictions) to other product types.
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The information in this article is available in video and with additional details below.
For Inventory Accommodations, special offers can be defined within the Room Categories tab.
While for Inventory Stop Activities, special offers can be defined within the Service Categories tab.
The following table shows the mapping between product types and supported special offers.
Product type | Tab for special offers definition | Supported special offers |
Accommodations | Room Categories | Bonus Nights Static Early Bird Rolling Early Bird Long Stay Last Minute Child Reductions |
Transfers | Service Categories | Child Reductions |
Transit Activities |
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|
Stop Activities |
|
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Upsell Products |
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|
Base Services | Pricing |
|
Rental Cars | Not supported | Not supported |
Transports |
|
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A dedicated article on Child Reductions (applied to products and amenities) is available at Child Reduction on Inventory Products. In this primary case, a single type of special offer is available for selection by the user - Child Reduction.
In the present article, we focus on the special offers for Accommodations, although the process is similar for the single case of Child Reductions.
Types of special offers
Option | Description |
Bonus Night | e.g. Stay 7/ pay 6 |
Static Early Bird | Book before date x / Discount y % |
Rolling Early Bird | Book at least x days before / Discount y % |
Long Stay | Book at least x no of days / Discount y % |
Last Minute | Book at most x days before / Discount y % |
Child Reductions | Book for children with age x / Discount y (absolute or %) |
Partial or strict application of a Special Offer
We allow a partial application of a Special Offer or a strict Special Offer. In the case of a strict Special Offer, when creating an Itinerary, the selected dates of the Accommodation must be, in its totality, within the Special Offers date period.
You can control this by enabling/disabling this setting while creating your Special Offer:
Enabled
If part of the accommodation dates sit inside the Special Offer period and some dates sit outside, then the Special Offer is only applied to the days inside the valid period of the Special Offer.
Disabled
The accommodation dates must be within the Special Offers validity dates for this Special Offer to be applied to the price.
How to create a Special Offer
1. Click on the Room Categories.
2. Scroll down until you reach the Combine Special Offers toggle.
If the option Combine Special Offers is turned off, then only one Special Offer can be applied at a time. However, multiple Special Offers can be defined.
Important: The order in which applicable special offers are determined is as follows:
Therefore, if a bonus night and a long stay offer are defined, only the bonus night offer is applied. This limit of 1 special offer is hard-coded. |
Alternatively, if the option Combine Special Offers is turned on, the user can take advantage of combining certain accommodation special offers versus a cascading approach as previously described without using the feature.
While more complex, this gives users more flexibility to apply special offers to their inventory products, meaning more accurate and competitive quotation offerings to their consumers. When loading their special offers, the user will be able to see which special offers have been combined, and they will receive a notification to alert them if they have tried to load a special offer combination that isn't permitted.
The following table describes which special offers can be applied together when this feature is turned on.
Special Offers | Bonus Night | Static Early Bird | Rolling Early Bird | Long Stay | Last Minute |
Bonus Night | NO | YES | YES | YES | NO |
Static Early Bird | YES | NO | NO | YES | NO |
Rolling Early Bird | YES | NO | NO | YES | NO |
Long Stay | YES | YES | YES | NO | NO |
Last Minute | NO | NO | NO | NO | NO |
3. Click on + Add Special Offer.
4. The screen Add Offer is presented.
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5. Enter the Name of the special offer.
6. Select the Type of special offer.
7. Add special offer details depending on the chosen type.
Option | Specific fields |
Bonus Night |
|
Static Early Bird |
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Rolling Early Bird |
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Long Stay |
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Last Minute |
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Child Reductions |
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8. Choose if you want to allow a partial application of your Special Offer.
9. Add validity - Season of the special offer.
10. Once all details are added, hit Save to add the special offer to your room category.
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