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How to add an airport transfer/shuttle?

Learn how to add an airport shuttle that fits your selected flights!

Product Management avatar
Written by Product Management
Updated this week

Steps

  • Once you have selected your desired flights, adjust the connection, between the airport and the first stop, to Shuttle Ride

  • Click on Airport Shuttles on the top of the Planner, or click on Continue, at the bottom of the Planner page

  • Search among the available shuttle transfers

  • View details of the shuttle

  • Select shuttle

Changing a Selected Transfer

When organising an itinerary, if a selected transfer offer isn't suitable, TripBuilder allows the replacement or removal of the selected transfer. In the event of a removal, a transfer placeholder will then be shown in the Planner until a new transfer is selected.

Here's how to revert your transfer selection:

  1. Find the transfer component you wish to change in Planner and click the "Edit" button.

    Screenshot 2023-12-19 at 12.51.05.png

  2. You will be redirected to the "Adjust your transfer" page, displaying the currently selected transfer at the top.

    Screenshot 2023-12-19 at 12.40.27.png

  3. If you wish to remove the selected transfer, click on "Remove Transfer".

  4. You will then be taken back to Planner, where a transfer placeholder will now be visible.

    Screenshot 2023-12-19 at 12.45.17.png

Travel Documentation

Transfer placeholders and components are represented as part of the travel documentation.

When one (or more) transfer placeholder is defined in the itinerary, and no transfer was selected (or booked), an explicit message: “No {transport type} has been selected.” is present in the documentation.​

Screenshot 2023-12-18 at 14.53.40.png
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