Certification Process
For each new supplier integration, we require partners to complete a comprehensive certification process to ensure quality, reliability, and seamless user experience. This process consists of two key components:
API Certification via NACT (Nezasa API Certification Tool) - Automated validation of your Connect API implementation
UI Test Cases - Manual testing of the complete user experience through Trip Builder
QA test - Nezasa QA team will run E2E tests as well to ensure the integration works as expected in the extended environment
Certification Requirements
We expect partners to provide:
Certification report from NACT
Evidence of completed UI test cases (screenshots and documentation)
Our team will review all provided documentation within 7 working days and share feedback.
Once the certification requirements are met the QA tests are planned. QA testing is scheduled in coordination with your Partner Product Manager, based on sprint capacity and team availability. Timelines are agreed on a per-project basis.
API Certification with NACT
NACT (Nezasa Automated Certification Tool) is a self-service certification platform that validates Connect API implementations in 3-5 minutes with instant, detailed feedback - eliminating wait times for manual Nezasa reviews or extensive UI testing.
NACT enables partners to:
Test unlimited times during development without restrictions
Receive precise error reports with debugging tools (including cURL commands)
Get immediate compliance status with specific issue identification
Validate implementations in 3-5 minutes instead of waiting for manual reviews
UI Test Cases
Overview
UI test cases are designed for comprehensive testing of supplier integrations through the Trip Builder user interface. These tests validate the complete user experience and ensure seamless integration with your systems based on our Engineering Acceptance Criteria.
All tests must be executed through the Trip Builder interface to validate end-to-end functionality.
Detailed test cases can be found in the following pages:
Test cases for Accommodations
Test cases for Activities
Test cases for Ground Transfers
Test Execution Guidelines
Documentation Requirements:
Provide screenshots for each major step and all expected results. Add explanatory notes for any deviations, issues, or observations during testing.
For Booking Test Cases:
Itinerary ID
Booking Reference
Screenshots showing booking confirmation
For Cancellation Test Cases:
Original Itinerary ID and Booking Reference
Cancellation Reference (if different)
Screenshots showing component status change
Important: Nezasa will not be liable for non-refundable bookings made during certification testing.
Certification Review Process
Submit Documentation: Provide your complete NACT certification report and UI test case evidence
Nezasa Review: Our team reviews all documentation within 7 working days
Feedback: We share detailed feedback on any issues or required improvements
Iteration: Partners address feedback and resubmit if necessary
QA: Once all requirements are met, we schedule QA testing
QA feedback and iteration: We share feedback (if applicable) for final fixes.
Certification: Once the feedback is addressed, the integration is certified
For questions or support during the certification process, please contact your Partner Product Manager