Overview
Your setup may have one or several distribution channels. Distribution channels give you the tool to maintain several brands towards the market. But it doesn't stop with the brand as a configuration setting, in fact, a distribution channel can be configured in many ways:
each distribution channel has its own domain
look & feel
contact details, legal name
feature flags give control over the behaviour of discovery, and the planner
texts of buttons, the checkout steps, or travel documents can be controlled
Also, note that various more advanced configuration concepts can be configured such that they apply only to a specific distribution channel:
Markups: the multi-layered markup model has a layer for distribution-channel-specific markups. Read more.
Cancellation policies: a cancellation policy for content managed in the Nezasa inventory may be linked to a certain distribution channel.
Content rules (product distribution rules): a content rule may be applied to a specific distribution channel. Read more.
UI for Distribution Channel Settings
Steps to get to the Distribution Channel Settings:
Click on Settings
Click on Distribution Channel on the left sidebar
Click on the Distribution Channel you would like to edit
Note: only admin users can access distribution channel settings.
Once you have selected a distribution channel, check out the different tabs that group settings in a specific area.
Tab "General"
Setting Option | Remarks |
Branding, including Channel Naming and Contact Details | Official company name, legal name, address, phone, email |
Email Footer | Customise your email Footer |
Style your TripBuilder | |
Set a different TO Email Address for email delivery | |
GDPR Checkbox | Checkbox field. The user needs to check it to allow the processing and storage of the data entered. E.g., on contact forms. |
Contact Us | If enabled, "contact us" links/buttons are shown. The actual label to be used can be configured in the respective configuration sections: Discovery, Planner. |
Product |
|
Tab "Discovery"
Setting Option | Remarks |
Route Builder Settings | |
Filters | Configure filters that are visible on Discovery Overview. Read more |
Discovery Details/ Trip Details | Itinerary Creation: |
Tab "Planner"
Setting Option | Remarks |
General Planner Features | |
Transports | Ignore Time Constraints |
Transport Search and Filtering | |
Route Builder Setting - General |
|
Enable Expert Tool (TA/TO-Tools) and which features should be available in the planner |
Tab "Checkout"
Setting Option | Remarks |
Contact and PAX Info | Configure the form used to request information about the booker and the PAX of the itinerary.
A default set of attributes such as first/last name, passport number, nationality, and more are available. For each field, you can configure whether it is mandatory, optional, or hidden. |
Contact and PAX Info | Configure the terms and payment page of the checkout. The "default" configuration is used for all types of users.
Depending on your product plan, you may see separate configuration options for travel agencies or for booking from the marketplace as a tour operator user.
The configuration covers conditions the users should accept (booking terms) and payment conditions (payment methods, if with a down payment). |
Tab "Documents"
Setting Option | Remarks |
Chapter "Travel Summary" | Define static included, excluded and conditional service displayed on each travel summary
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Define which reference ID should be shown on the travel summary |
Document "Travel Registration" | Displayed in Checkout if defined:
|
Document "Booking Confirmation" | Displayed in Checkout if defined:
|
Document "Travel Documentation" | Define Custom Text Blocks displayed at the beginning or the end of the Travel Documentation
Enable "Show Cancellation Policies" on the travel documentation |
Tab "3rd-Party integration"
Setting Option | Remarks |
Script Inserts | Insert custom code into all consumer-facing pages (discovery, planner, checkout) of the distribution channel. Use this to integrate, for example, tracking services such as Google Tag Manager, Google Analytics, Adobe Analytics, etc. |
Provider of Non-Bookable Content | Settings for Google Tag Manager, Google Maps, and Avuxi. |
Mid-/Back-Offices | Configure here additional options for your Midoco connector. |
More Distribution Channel Settings
Nezasa offers you many more settings than the ones already available in the UI. Step by step, more settings will be exposed for direct control in the UI. Here is an extract of options that already exist. Please contact support to adjust them.
General
Button labels: most primary button labels are configurable. E.g., "Start Planning" could be "Get Quote".
Domains: configure what domain is used or the path where the TripBuilder IBE is hosted.
Discovery
Trip presentation: configure the trip cards listed in the search results and what information they should show.
Planner
UI filters: which UI filters shall be used for searching hotels, flights, rental cars, and in which order they are listed.
Checkout
PAX details: configure which details of the PAX you'd like to request, e.g., first name, middle name, birth date, passport number, etc.
Text blocks: on the payment page, a variety of different text blocks can be configured including, acceptance checkboxes, e.g., for getting the privacy and booking terms accepted. Hint: the legal terms themselves should be hosted outside of Nezasa, e.g., on your CMS. use the text blocks to link to them.
Online payment: control what payment provider is used, how high the down payment shall be, and if automatic reminder emails for the rest of payment shall be sent out.
Promo codes: enable promo codes on the payment page. Hint: the promo code management in Cockpit also needs to be enabled.
Newsletter opt-In: allows the inclusion of an acceptance box, which the traveller can tick to consent to be added to the customer's newsletter mailing list. If consistent is given, this information can be found in the itinerary details located in Customer Care, in a new "Opt Ins" section, which forms part of the "Contact & PAX Details" page.
Know more: Details of the newsletter opt-in can be accessed via both the Customer Care and Booking API interfaces. To access this data programmatically, please refer to the Booking API article and use the search term "Optins Object" for supplementary information.
Travel Documentation
Layout: the travel documentation comes in several layout options, from more verbose to a simple list of services. The layout is also used in the web view to summarise the trip (planner, checkout, booking confirmation). Configure here which layout is used where.