Overview

The following tables give an overview of all component states within TripBuilder during the planning, booking and cancellation process.

Status of 3rd party Components

Process	Status	Details
Planning	Open	The component isn't booked in the external system.
	Available	The component has been checked for availability but hasn't been booked yet in the external system.
Booking	On Request	We have tried to book the component, and the external system replied that this is only bookable on request.
	Booked	The component is booked in the external system.
	Option	This means that the booking of the component isn't yet final. It can become final by explicitly exercising the option, or it could automatically become final after a set period of time. It can also be cancelled without cancellation cost. Note: Only used for customers with CRS integration.
Cancellation	Cancelled	The component is cancelled in the external system. Note: Flights won't be cancelled automatically and always need to be cancelled manually in the external system. Customer Care's Remove Flights action removes only the selected PNRs and their associated flight segments from the itinerary. It does not automatically cancel the flights in the external supplier system. For the selective itinerary-removal workflow, see Itinerary Actions in Customer Care. Warning: Unselected PNRs remain on the itinerary. Related system-inserted airport transit components are handled only in relation to the affected flights, and the removal cannot be reversed.

Process	Status	Details
Planning	Open	The component isn't yet booked but has been checked for allotments.
Booking	On Request (RQ)	There has been no match for allotments; therefore, it needs to be checked for before being set manually to booked.
	Booked (OK)	The component is booked based on the information defined on the inventory product, such as allotments.
Cancellation	Cancelled	The component is cancelled within TripBuilder. Since it's based on the information of the inventory product, it still needs to be cancelled in the external system.
Any	None	No status has been or needs to be defined for the component. Usually used for generic ad-hoc components, which serve as an additional service, charge or discount.