Overview
Easily create a duplicate of the itinerary, e.g., to do a small variation of an offer for a customer.
The duplicate itinerary features allow copying over all components of the original itineraries to the duplicate, including PAX and contact data if already defined. The duplicated itinerary will have a new itinerary ID, and the creation date/author will be set to the moment of duplication and the user who triggered the duplication.
Note: Only itineraries which are status "In Planning" or "Checkout Started" but not booked yet can be duplicated.
Duplicate an Itinerary in the Agent Centre
Go to Customer Itineraries
Search for the itinerary which should be duplicated
Click on the three dots
Click on Duplicate Itinerary
When clicking Duplicate Itinerary, a module opens, which allows duplicating the itinerary while changing the Title.
Change the title of the itinerary and Duplicate
A new modal will pop up, which shows the information about the duplicated itinerary, such as
the Title of the duplicated itinerary
and the new itinerary ID
Click on Show Duplicate to show the duplicated itinerary on the itinerary overview page
Duplicate an Itinerary in Customer Care
Go to Customer Care
Search for the itinerary which should be duplicated
Click on the itinerary ID
On the itinerary overview page, click on the Action button
Click on Duplicate Itinerary
The following steps will be as described for the duplication in the agent centre.
Planner API
The planner API has a new endpoint /itineraries/{id}/duplicate to duplicate itineraries. The title of the duplicated itinerary can be passed in the request.