We have two types of Booking By strategies:
Book as a Tour Operator;
Book as a Travel Agent.
A booking is handled differently depending on who does it. This is defined using the “Booking By” property derived by the user.
When a booking is performed by a Tour Operator with a Marketplace Operator setup, certain items might be “non-payable”. Those items are sourced from its own sources or from inventory or ad-hocs components.
Know More:
Check out the Marketplace Operator - Booking Terms article to learn more about it.
When a booking is performed by a Travel Agent or a Customer, all booked components are charged with no exception.
This configuration allows a booking done by a Tour Operator to be handled as a Travel Agency, thus allowing a Tour Operator to pay for all booked items even if they are considered “non-payable” by the Tour Operator.
Configuration is set as Book as a Tour Operator by default.
Important:
This feature needs to be enabled by Nezasa. Please contact our support team to enable the feature flag available at the Distribution Channel > Checkout > Booking By Strategy.