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User Profiles within TripBuilder

Product Management avatar
Written by Product Management
Updated this week

The following table matches each TripBuilder user profile with their application access.

User Profiles

Application Access

Employee - Admin

  • Booking funnel (Discovery, Planner and Checkout)

  • Customer Care

  • Inventory

  • Settings

Employee - Full Permissions

  • Booking funnel (Discovery, Planner and Checkout)

  • Customer Care

  • Inventory

Employee - Product Management Only

  • Booking funnel (Discovery, Planner and Checkout)

  • Inventory (Products & Pictures Library only)

Employee - Customer Care Only

  • Booking funnel (Discovery, Planner and Checkout)

  • Customer Care

Admin User of Travel Agency

  • Booking funnel (Discovery, Planner and Checkout)

  • Customer Care (a subset of pages, in read-only and with limited actions)

User of Travel Agency

  • Booking funnel (Discovery, Planner and Checkout)

Guest

  • Booking funnel (Discovery, Planner and Checkout)

Note: Unlike other user profiles, which are specifically created by an "Employee - Admin" user, "Guest" users are automatically created by TripBuilder anytime a user reaches the Checkout stage and fills in their contact information (i.e., name and email address). This process is fully transparent to the "Guest" user, who is often an IBE user. No credentials are required for account creation, and no default credentials are issued or sent by email.

Know more:

Check out the How to create a new TripBuilder user? article to learn more.

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