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Customer Care - Markup Details Page

Product Management avatar
Written by Product Management
Updated this week

Use this page to understand how markups were applied to service and/or room categories, as well as amenities. Especially if different markup levels are involved, this page helps understand the calculations.

Note: Ad-hoc components are not listed on this page as they are not subject to markup calculations. Instead, the user enters the sales and net price directly on the ad-hoc component in the Planner.

Steps to view the Markup Details page of an itinerary:

  • Go to Cockpit

  • Click on Customer Care

  • Open an Itinerary ID

  • Click on Markup Details on the left-hand side menu below Behind the Scenes

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