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How to add accommodation ad-hoc?

Product Management avatar
Written by Product Management
Updated this week

Overview

You can use accommodation ad-hoc components to add nights on hotels contracted outside the offer of TripBuilder (either inventory or live supply-based).

Steps to add accommodation ad-hoc

  • Open an itinerary in Planner.

  • Click on TO-Tools or TA-Tools.

  • Click on Ad-Hoc Components.

  • Click on + Add new Accommodation Ad-Hoc Component.

Add
  • A new pop-up window opens.

Screenshot 2023-08-04 at 12.11.13.png
  • The following accommodation fields are available for definition:

    • Name*

    • Stars

    • Stop*

      • Depending on your itinerary, this field can be automatically populated with the areas (and day references) as defined in the itinerary route (screenshot above).

    • CheckIn/CheckOut days*

    • Address*

      • The address from the hotel is either defined from Google Maps hints or by entering the address manually. In the latter case, the following fields are available:

        • Street

        • Post Code

        • City*

        • Country*

Screenshot_2023-04-02_at_00.25.22.png
  • Description

  • Pictures from the hotel (not by room)

  • Room(s) and meal plan per room

  • Supplier

  • Net price/Sales Price*

  • Booking Status:

    • Open

    • On Request (RQ)

    • Booked (OK)

    • Cancelled

    • None (default value)

(*) Mandatory fields.

Once you've entered all details, click the Save button, resulting on:

  • The ad-hoc component is added to the itinerary.

  • The itinerary price is updated.

  • The accommodation component is visible in the Planner and Travel Documentation.

Once created, the ad-hoc component can be changed/updated.

Update ad-hoc accommodation in Planner

You can update an ad-hoc component in Planner, on the same screen previously used for its creation, by clicking on the pencil icon.

Edit adhoc accommodation.png

Update ad-hoc accommodation in Customer Care

When an ad-hoc accommodation component is added to an itinerary, the component is shown under the Service & Price List of the Itinerary in Customer Care:

  • Go to Cockpit.

  • Click on Customer Care.

  • Click on the Itinerary ID.

  • Go to the Service & Price List page.

On this page, you can find the ad-hoc components and all the other live components of the itinerary (rental cars, flights, transport, accommodation, activities as examples) and their main descriptive fields.

The accommodation ad-hoc component is displayed as any other component on the "Accommodations" list. A pencil icon on the right-hand side is available for its edition.

Edit adhoc accommodation in customer care.png

To apply changes to the component, click the edit icon, and a pop-up window opens:

Screenshot 2023-11-24 at 16.59.58.png

All fields are editable except for Net Price and Sales Price, which are only presented for reference.

After editing, click the Save button.

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