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Payment Configuration

Product Management avatar
Written by Product Management
Updated this week

Overview

Payment configuration for the Distribution Channel allows you to define the details related to the payment process, such as payment options, down payment percentages or the informative messages that are displayed to the user at Checkout.

How to define payment configurations on the Distribution Channel

  1. Go to Settings.

  2. Click on Distribution Channels.

  3. Click on your TripBuilder ID.

  4. On the Checkout tab, scroll down to the Payment section.
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  5. Click on Default which opens up the default setting options.

  6. Scroll down to the Payment section.

Payment Options

The Payment Options setting allows you to define if Invoice payment and/or Online Payment (credit card) should be displayed on the payment step on the Checkout.

The settings can be different per distribution channel based on the setup, and can also be overwritten by the travel agency settings.

  • Payment Options: the order of the options matters. The first one is listed in the UI first and is selected by default.

  • Invoice Fee: this is shown if the amount is higher than zero. Otherwise, the invoice fee isn't shown in the checkout.

  • Invoice - Country Restriction: the Payment step will only show the invoice option if the Contact Address (filled in at Checkout) comes from a specific country. If the attribute isn't set, no restrictions take place.

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Down Payment

The Down Payment setting allows you to define the down payment percentage, which should be applied as the first payment. The settings can be different per distribution channel based on the setup, and can also be overwritten by the travel agency settings.

If enabled, the following detailed settings can be applied:

  • Down Payment Percentage: only the set % of the total sales price is charged in the first payment.

  • 100% Threshold (in Days): after this threshold, the full amount needs to be paid as a down payment.

  • Don't offer invoice after 100% threshold:

    • By enabling this option, the checkout won't offer an invoice as a payment option after the 100% down payment threshold has been reached.

    • Note that this option is ignored in case there's no alternative to the invoice option, for example, online payment.

  • Cover non-refundable flights by down payment:

    • If enabled, the down payment amount will be such that the amount of the non-refundable flights is covered.

    • Example: total package price = EUR 1000, of which EUR 200 is the non-ref. flight, a 40% down payment is configured. In this case, the offered down payment will be EUR 200 + 40% * EUR 800 = EUR 520.

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Note:

  • In the event of a booking change, even if it affects the cost of the itinerary, the originally calculated down payment value will remain unchanged.

  • The down payment information will be submitted to Midoco whenever the flag Send Down Payment Amount is enabled in settings.

Payment Explainer

It allows you to define the free text above the payment card details section on the payment page in Checkout. Only supported by standard payment pages.

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Rest Payment Remark

If disabled, you'll be able to define your own text, which should be displayed above the payment detail section for the rest payment. Otherwise, the general payment explainer will be displayed for the rest payments.

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In Checkout

In Checkout, the settings previously defined are displayed in the Payment section, inside the Payment tab.

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