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Agency Groups/Cooperatives

Product Management avatar
Written by Product Management
Updated this week

Overview

Agency Groups/Cooperatives, as the name states, are used to group travel agencies together. The grouping rationale depends on the user. Some examples are:

  • Geographical Location: Grouping agencies from a specific area.

  • Brand Affiliation: Grouping agencies under the same travel brand.

  • Specialisation: Grouping agencies that specialise in selling specific products or experiences.

By grouping agencies, relationships involving multiple references to Travel Agencies (markup rule as an example) may now reference a single Agency Group. Further, suppose this reference is linked to various markup rules. In that case, only a centralised update to the Agency Group is required instead of numerous individual updates to each rule, which is a time-intensive (and prone to error) task.

Agency Groups/Cooperatives

In Settings, choose the Groups/Cooperatives option under the User Management menu.

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The Agency Groups/Cooperatives page opens, displaying the following elements:

  • Content Language dropdown

  • Add Agency Group button

  • Text Search: allows you to search a group/cooperative by name

  • List of all existing groups/cooperatives

Screenshot

Know more:

The Booking API returns Agency Group/Cooperative data when available. Find more information here.

Create a new agency group/cooperative

To create a new agency group/cooperative, click the Add Agency Group button on the page's right side. The Add Agency Group page opens. Enter the name and click Save.

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After saving, the agency group/cooperative page displays the following elements:

  • Content Language dropdown

  • Back, Delete and Save buttons

  • Agency Group/Cooperative tab

    • Agency group/cooperative ID and name

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If you performed any changes, click the Save button. If you want to delete the agency group/cooperative, click Delete.

Add an agency group/cooperative to a travel agency

To add an agency group/cooperative to a travel agency, go to the Travel Agencies option under the User Management menu.

Screenshot 2025-03-19 at 22.22.58.png

Choose an existing travel agency or create a new one.

On the agency details, add the desired agency group/cooperative in the Group/Cooperative field, in the Company profile tab. The agency group/cooperative must already be created in the system for this operation.

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Note: Regarding commission rules, if one rule applies to multiple Travel Agencies with a grouping rationale that supports the creation of a group/cooperative, instead of referencing each Travel Agency individually, a group/cooperative should be used instead. The group/cooperative needs to be already created in the system. For more information, check the Agency Commissions article.

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